Virgin Media Deals for New Customers – Review, Packages and Prices

Compare all the very latest deals from Virgin Media, including broadband, calls and TV packages for October 2018.
Browse important information with our Virgin Media profile page. Browse our FAQ’s and contact information.

Help choosing a Virgin deal as a new customer

Virgin Media’s broadband and call services offer a wide range of options. From ‘Talk Weekends’ to ‘Talk Unlimited Extra’, Virgin provides inclusive calls from your landline for a few pound extra each month. Virgin Broadband is the fastest in the UK and now supplies lightening fast speeds of up to 300mb. Look out for discount offers as a new customer, these bring the cost right down compared to the standard pricing. There’s now the option to choose a 30 day rolling contract (instead of the standard 12 months). However, you’ll have to be prepared to pay more up front and each month for the privilege.

Virgin Media TV has grown in stature over the last couple of years. Deals with Sky and BT mean that you can access top premium and sports channels seamlessly. Again, look out for discount, set up and voucher offers, as the main players tempt you with ever bolder ways for your custom.

And the Kit? Virgin’s Hub 3 router is the latest incarnation for it’s WIFI broadband. It does prove well in tests coping with the speeds advertised. The ‘Virgin TV V6 box’ has 1TB of storage and you can pause, rewind and record up to 500 hours of the TV content. You can also record 6 shows at once, so the large storage comes in handy. It is also UHD (Ultra HD ready) so you can watch UHD shows on your 4K TV. The lesser ‘500GB TiVo box’ is still available for entry level TV bundles, which brings the cost down.

Positive & Negatives

BT
+
Fastest fibre broadband network
TV packages now offer comprehensive choice
Regular discounted offers & vouchers

Premium bundles can be expensive
Broadband is slowed at busy times
Installation can be costly

Frequently Asked Questions:


How long is a Virgin Media contract?

Virgin now offers 12 months and 30 day rolling contracts. To benefit from the shorter contract, both the monthly and set-up costs are higher.


How soon can I return to Virgin Media and receive their new customer offers?

Virgin normally views it’s old customers as ‘new’ after a 12 month absence. This means you can enjoy the same offers as new customers, this normally means discount subscription and voucher offers.


How long does it take to get Virgin Media installed?

This can be as quick as a few days, or up to 2 weeks depending on demand in your area.


How long does it take to receive any eligible reward vouchers?

Vouchers are normally sent to the email address you registered with Virgin when you signed up. This can take up to 28 days from your services going live. You should keep an eye on your inbox and spam folders just in case.


How fast are Virgin Media’s Broadband speeds?

Virgin consistently comes out on top on the UK speed charts. Currently the top speed is 300mb, which nearly four times the speed of other providers./p>


What Broadband limits are there on usage?

No however, Virgin Media does operate a ‘traffic management’ system – whereby speeds are slowed at peak times if the network is busy. Note, they do now offer a truly unlimited package (look out for the term ‘gamer’) which promises no management of speeds.


What do I need in order to watch Sky Sports and / or Sky Cinema?

The good news is that all Sky Sports and Sky Cinema channels are available, in HD too!


Can I watch BT Sport on Virgin Media?

Yes BT Sport is available in certain packages. Please see our comparison results for more information, offers and prices.

About Virgin Media

Virgin Media was established in 2007 with the merger completion of NTL, Telewest and Virgin Mobile. Virgin Media was the first company to offer all four digital communication services; Broadband, Digital TV, Mobile and fixed line telephone and has approximately 5 million customers in the UK.

Contact BT

Virgin Media Address:
The Battleship Building
179 Harrow Road
London, W2 6NB
England
Virgin Media Customer Services
0845 840 7777
Problem or fault
0845 840 7777
Moving Home
0845 454 1111