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Do you need further advice about a particular service or deal? Do you wish to make a suggestion to help us improve our site or service? Have you found a broken link? We carefully consider all feedback and thank you for your support.
If you are contacting us regarding an existing order which you have placed, then you need to contact your new provider directly. The relevant contact details can be found in your confirmation email which you will receive when placing your order (check your spam folder). Additional contact information for UK ISP’s (Internet Service Providers), can be found on our Network Providers profile pages.
If you are concerned in any way about an order placed via our service i.e. claiming rewards. Then please provide details and we will be happy to assist you. However, please remember that offers are at the discretion of the provider, we have no control over your eligibility, or the terms and conditions of external products and services.
Prefer to talk?
As we are supported solely by our audience, we try to keep overheads as-low-as possible while not comprising our service. That is why we prefer to be contacted via our live help facility, or via the form below. However, if you prefer to talk to a member of our team regarding our service, our would like some advice on current offers – then please feel free to call us on:
0333 455 9 456
Information from Ofcom regarding 03 numbers:
“Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 calls. These rules apply to calls from any type of line including mobile, BT, other fixed line or payphone. Revenue sharing – where the dialled party can receive a share of what the consumer pays to make a call – is also not allowed on calls to 03 numbers.“
More from Ofcom »
Got a question or suggestion?
If you have any questions regarding offers and services featured on our site, then please get in touch as we are more than happy to help! Our live chat service is open for advice and discussions. When available you will see an indicator in the bottom right of your screen. If this service is busy or outside of office hours – then please feel free to contact us using the form below. We will endeavour to reply the same day or the next working day if out-of-hours.
If you experience any issues regarding the links on our site, or have concerns that something may be incorrect or broken – then we would very much appreciate your feedback! Please use the form below to explain the issue and we will make sure this is addressed as soon as possible. Thank you.