Post Office Broadband Deals – Review and Compare Packages

Compare the latest deals from Post Office Broadband for March 2024. Find details on monthly and upfront costs for new customers.
Includes product review, FAQ’s and contact information.

The Post Office Broadband service has now closed

The Post Office does Broadband?

Yes, surprised? We’re all well aware of the British institution that is the Post Office. Building on the success and familiarity of the brand, the Post Office entered the fixed line telephone and broadband sector. As well as competitive pricing, the Post Office offers what is probably the most comprehensive home phone packages of any provider. Their standard broadband service is on-par with any other on the market. This can also be said about their faster fibre broadband options – all of which are truly unlimited. Set-up costs are lower than the average, but still look out for special offers from all providers before you take the plunge.

Post Office Broadband packages

Broadband options

The Post Office provides three broadband products, all of which include the cost of line rental. Standard pricing listed below. Please see promotional pricing in our comparison tables above.

Unlimited Broadband » with speeds of up to 17mb – truly unlimited – costs £30 £15.90 per month
Unlimited Fibre Broadband » with speeds of up to 38mb – truly unlimited – costs £37 £24.00 per month
Unlimited Fibre Broadband Plus » with speeds of up to 76mb – truly unlimited – costs £42 £30.00 per month

And the Kit?

Both standard and fibre broadband services from the Post Office come with a free WIFI router. There’s a one-off delivery fee of *£7.00 for your router (*see current promotions). All packages also include SafeGuard. This is an online tool kit, which helps you protect your family and devices from inappropriate and harmful content.

Optional call packages

All Post Office broadband services come with free unlimited weekend calls to UK landlines. If you need more from your call package, then you can upgrade to one of the following comprehensive add-on’s:

    Weekend Calls

  • Inclusive calls to 01, 02 & 03 and 0845/0870 numbers
  • From 6pm Friday to 6am Monday – all weekend
  • Inclusive per month
    Evening + Weekend Calls

  • Inclusive calls to 01, 02 & 03 and 0845/0870 numbers
  • Plus weekend calls to UK Mobiles and landlines in 40 countries*
  • From 6pm to 6am & all weekend
  • £3.00 per month
    Anytime Calls

  • Inclusive calls to 01, 02 & 03 and most 0845/0870 numbers
  • Plus weekend calls to UK Mobiles and landlines in 40 countries*
  • Anytime of the day or night 24/7
  • £8.00 per month
    International Saver

  • Unlimited calls to landlines in 40 countries* and 50% off call rates to all other countries
  • Anytime of the day or night 24/7
  • £4.00 per month
    Mobile 100

  • 100 minutes to UK standard mobiles
  • Anytime of the day or night 24/7
  • £2.50 per month
    Mobile 500

  • 500 minutes to UK standard mobiles
  • Anytime of the day or night 24/7
  • £7.50 per month

*See Post Office site for current country list

Conclusion

While it may come as a surprise to some, the Post Office can do more than just deliver your post. They are joining a growing number of household names to enter into the broadband sector. So with more and more choice available, customers need to look at the quality of service they choose not just the price. While the no frills Post Office broadband products are on-par with most of the market and certainly cheaper then most – their customer service does not have a good track record. However, looking at the current survey’s, the situation has turned a corner and efforts are being made to improve.

Post Office broadband – Positives & Negatives

Post Office
+
Comprehensive home phone packages
Truly unlimited – no caps or slowing
Competitive set-up & monthly costs

Subject to availability
Poor customer service
No digital TV packages

Frequently Asked Questions:


How long is a Post Office broadband contract?

Both Standard and Fibre broadband services are only available on a 18 month contract.


How long does it take to get Post Office broadband installed?

The Post Office states that you could be up and running in as little as 10 days. However, always refer to your confirmation email to confirm your activation date.


How fast are Post Office broadband speeds?

The maximum speed you can expect from Post Office services is up to 76mb. This top speed is only available with their ‘Max’ package. The actual speed you will receive, does depend on your locality to the nearest telephone exchange.


What Broadband limits are there on usage?

No limits on downloads or streaming. No traffic management system, meaning no slowing down at peak times.

Contact Post Office Broadband

Post Office Broadband Address:
Post Office Telecom Services,
PO Box 14125,
Selkirk,
TD7 9AF
New Customer Services
0800 092 0514
Existing Customers
0345 600 3210
Moving Home
0345 600 3210

Post Office Broadband – Alternatives