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How much can I expect to pay for my set-up?

Most broadband, TV and phone packages include the right kit to get you up and running. If you order digital TV on its’ own or indeed part of a package, then you will receive a set-to-box. Similarly, if you order broadband, then your new provider will send you a router. This kit is normally advertised as free or included. However, the set-up or upfront cost is the one to look out for.

Set-up costs can vary from free to as much as £59.95. This fee depends on the kind of package you go for and what deals are on the market. Don’t let that put you off, some of the super-fast fibre broadband products carry the higher set-up fees, but you can often get a deal with discount monthly subscription or some kind of reward or voucher to off-set the charge.

Another point to note is that, some providers’ insist that you pay any set-up charges when you place your order. While others charge this to your first bill.

Most providers charge a router delivery fee when you sign-up to broadband (normally around £9.95). However, there are a couple of exceptions who waver all upfront costs, with Now Broadband, Shell Energy Broadband and John Lewis Broadband currently leading the way.