Compare the latest deals from Shell Energy Broadband for December 2023. Pay nothing upfront with completely free set-up.
Read our review » and find details on monthly costs and speeds.
Shell Energy – whats the difference?
Shell Energy is the new name for First Utility and is the fasted growing energy supplier in the UK. Not content with that, the utility group have now moved into the telecoms market and are making some pretty big waves. Looking at their three broadband options, the first thing you notice is that there’s no set-up cost. Furthermore, unlike most other providers, they also waiver the router delivery charge (saving £7-10).
The 18 month contract for standard 10mb broadband is a little out of touch with some other providers but not unusual. Also, there’s no inclusive calls with any of the three broadband products on offer. While some of us just use our mobiles these days, there are those who like to have inclusive minutes with their landline. Shell Energy broadband call plans » start at £6 a month for inclusive off-peak calls and £10 a month for anytime calls. As with all broadband services these days, line rental is included in monthly prices shown (unless otherwise stated).
Shell Energy Broadband packages
Broadband options
LATEST OFFERS
Fast Broadband » with speeds averaging 10mb – truly unlimited – costs £25.99 / £15.99 per month
Superfast Fibre » with speeds averaging 38mb – truly unlimited costs – £30.99 / £21.99 per month
Superfast Fibre Plus » with speeds averaging 74mb – truly unlimited – costs £35.99 / £21.99 per month
And the Kit?
All services include a free wireless WIFI router, with no set-up, activation or delivery costs.
Optional call packages
One you have selected your broadband package, there’s a choice of two call packages when at the checkout:
-
Evening + Weekend Calls
- Add to any package
- Inclusive calls to 01, 02 & 03 numbers
- From 7pm – 7am, and all weekend
- £4.00 per month
-
Anytime Calls
- Add to any package
- Inclusive calls to 01, 02 & 03 numbers
- Anytime of the day or night 24/7
- £8.00 per month
You can also add: Call waiting for £3.50 per month – Caller display is free – Choose to refuse for £3.50 per month – 1571 Voicemail for £1.75 per month.
Conclusion
Shell Energy broadband (formally First Utility) has emerged as a real contender in the broadband market. Customers have welcomed the UK based call centre which is backed up with recent awards. The zeros upfront costs to get you up-and-running is also a real deal breaker for most.
So if it’s straight forward broadband you want with nothing to pay upfront – then Shell Energy Broadband comes highly recommended. With a competitive standard broadband product and super-fast fibre options – it’s going to be interesting to see just how far they can establish themselves as the alternative to the big players.
Shell Energy Broadband – Positives & Negatives
+  Absolutely no set-up or upfront costs Truly unlimited – no caps or slowing Award winning UK call centre
–  No inclusive calls No digital TV options 18 month contract across-the-board |
Frequently Asked Questions:
- Can I keep my existing phone number if I switch? »
- Do I need to contact my current provider if I switch? »
- How long is a Shell Energy Broadband contract? »
- How long does it take to get Shell Energy Broadband installed? »
- How fast are Shell Energy Broadband speeds? »
- What Broadband limits are there on usage? »
- Where is the best place to find Shell Energy Broadband special offers? »
|
Can I keep my existing phone number if I switch?
|
Contact Shell Energy Broadband
Shell Energy Address: Shell Energy House, Westwood Way, Westwood Business Park, Coventry, CV4 8HS
Shell Energy Broadband Customer Services 0330 0945801
Problem or fault 0330 0945801
Moving Home 0330 0945801 |