Plusnet – Compare Broadband Deals, Packages and Prices

Compare the latest deals from Plusnet Broadband for May 2018. Find details on monthly and upfront costs.
Includes product review, FAQ’s and contact information.

Plusnet Broadband?

Emerging from Yorkshire in 1997, Plusnet has gone from a small independent ISP, to a subsidiary of the giant that is BT. Seen as a budget provider, they specialise in fair priced fixed line, mobile, standard and fibre broadband services. Most notably, Plusnet now offer a range of contract lengths, with 12, 18 and a ‘no contract’ option available.

Plusnet Broadband packages

Broadband options

Plusnet provide three broadband products. The following are based on an 18 month contract. You can also select a 12 month contract (subject to different costings), and the 17mb Unlimited Broadband is also available without contract. All products include the cost of line rental:

Unlimited Broadband » with speeds of up to 17mb – truly unlimited – costs £28.98 £18.99 per month
Unlimited Fibre Broadband » with speeds of up to 38mb – truly unlimited – costs £33.98 £24.99 per month
Unlimited Fibre Broadband Extra » with speeds of up to 76mb – truly unlimited – costs £38.98 £29.00 per month

And the Kit?

All broadband services from the Plusnet are supplied with a free WIFI router (worth £40.00). The one-off delivery charge is included in the listed set-up fee. Packages also include free online access to SafeGuard. This tool kit helps you protect your family and devices from inappropriate and harmful content.

Optional call packages

Plusnet broadband services do not include any free calls as standard. However, there are three add-on call packages you can choose from;

    Evening & Weekend UK & Mobile Calls

  • Inclusive evening & weekend calls to UK landlines and mobile numbers
  • Inclusive calls to 0845/0870 numbers at weekends
  • £4.00 per month
    Unlimited UK & Mobile Calls

  • Inclusive anytime calls to UK landlines and mobile numbers
  • Inclusive anytime calls to 0845/0870 numbers
  • £8.00 per month
    Anytime International

  • Inclusive anytime calls to 0845/0870 numbers
  • 300 inclusive anytime minutes to top 35 international destinations*
  • £8.00 per month

*See Plusnet site for current country list

Positives & Negatives

Plusnet
+
Choice of contract lengths
Truly unlimited – no caps or slowing
Talk packages optional

Availability limited
Set-up can be expensive for shorter contracts
Customer support could be better

Frequently Asked Questions:


How long is a Plusnet broadband contract?

Two options are currently available for Fibre Broadband; 12 or 18 months. Customers have a choice of three contract lengths when taking standard 17mb broadband; no contract, 12 month and 18 month. Generally, the longer the contract the less you pay upfront and per month.


How long does it take to get Plusnet broadband installed?

The company states that installation/switching normally takes between 10-12 working days, with services activated the same day.


How fast are Plusnet broadband speeds?

The maximum speed you can expect from Plusnet services is up to 76mb. This top speed is only available with their ‘Unlimited Fibre Extra’ package. The actual speed you will receive, does depend on your locality to the nearest telephone exchange.


What Broadband limits are there on usage?

No limits on downloads or streaming. No traffic management system, meaning no slowing down at peak times.

Contact Plusnet

Plusnet Address:
Plusnet plc
The Balance
2 Pinfold Street
SHEFFIELD
S1 2GU
New Customer Services
0808 178 6728
Existing Customers / Fault line
0808 169 2485
Moving Home
0800 013 2632